Keeping Up with the New Normal in eCommerce, Fraud and Payments
A common theme throughout 2020 has been the acceleration of digital adoption across both businesses and consumers. We take a look at the...
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Fraud Practice
- Nov 5, 2021
- 2 min
Processors Prepare for Increasing Merchant Chargeback Losses and Look to Increase Reserves
A FinTech lawyer reported that as many as one-fifth of his merchant clients have been contacted by their payment processors about the...
Fraud Practice
- Nov 5, 2021
- 4 min
Who Is Looking Out For eCommerce Merchants?
Guest Post Written by: Daryn Griggs, Co-Founder, Payshield, Certified eCommerce Fraud Professional Who Is Looking Out For eCommerce...
Fraud Practice
- Nov 5, 2021
- 2 min
Avoid Preventable Chargebacks During the COVID-19 Crisis
While fraudsters are leveraging the pandemic crisis to commit more fraud, the increase in volumes, shipping delays and struggle to manage...
Fraud Practice
- Nov 5, 2021
- 1 min
Visa Purchases Verifi in Second Issuer Alert Acquisition of 2019
Visa announced their acquisition of Verifi on June 28th, about three months after MasterCard announced their acquisition of Ethoca. Both...
Fraud Practice
- Nov 5, 2021
- 1 min
MasterCard Acquires Ethoca, Post-Transaction Provider Pioneer
MasterCard announced on March 12 their acquisition of Ethoca, pioneer of the chargeback or issuer alert service. The acquisition is...
Fraud Practice
- Nov 5, 2021
- 4 min
Using Compelling Evidence to Combat Chargebacks for Your Business
Guest Post & Case Study by: J. Carlson, Certified eCommerce Fraud Professional Chargeback disputes occur when a cardholder disputes a...
Fraud Practice
- Nov 5, 2021
- 1 min
Couple Serving 5 Years for $1.2 Million in Friendly Fraud
An Indiana couple made over 2,700 purchases from Amazon over the period of a few years, creating new accounts and morphing their...
Fraud Practice
- Nov 4, 2021
- 3 min
The Impact of Fraud Beyond Direct Financial Losses
Because eCommerce fraud is already painful with the reversal of funds, chargeback fees and lost product, the indirect costs are often...
Fraud Practice
- Nov 4, 2021
- 1 min
The Fraud Practice and CardinalCommerce Kickoff the 3rd Annual Consumer Authentication Survey
Take the survey today to be entered in up to 5 drawings to win a new Apple Watch Sport™. The earlier you take the survey the more chances...
Fraud Practice
- Nov 4, 2021
- 1 min
The Fraud Practice Launches New Online Training Course to Help eCommerce Merchants Win More
Continuing to build on the more than 35 online training courses offered today, The Fraud Practice has released a new training course...
Fraud Practice
- Nov 4, 2021
- 3 min
Visa Updates to Chargeback Dispute Rules Regarding Compelling Evidence Take Effect in October
The world’s largest card brand announced the second phase of updates, new rights and options for merchants as it pertains to chargeback...
Fraud Practice
- Nov 4, 2021
- 2 min
Card Issuer False Positives Represent $118 Billion in Lost Processing Volume
According to a recent study by Javelin Strategy & Research, issuers left $118 billion on the table last year by wrongly declining payment...
Fraud Practice
- Nov 3, 2021
- 3 min
Avoiding Customer Service Chargebacks for your Online Business
A guest post by: J. Ruzicka, Certified eCommerce Fraud Professional When reconciling your past chargebacks it is important to categorize...
David Montague
- Nov 2, 2021
- 2 min
Issuing Banks Becoming More Strict with Friendly Fraud Chargeback Claims
In response to an increasing number of consumers making erroneous chargeback claims that a good was never received or a transaction was...
David Montague
- Nov 1, 2021
- 2 min
MasterCard Changes to Chargeback Policy Benefits Online Merchants
Starting April 15th, 2011 MasterCard began enforcing a new set of rules limiting the chargeback rights for issuers when a credit card...
David Montague
- Sep 28, 2021
- 1 min
Mobile Wallets Responsible for The Rise in Friendly Fraud
Merchants are less likely to dispute chargebacks on transactions originating from mobile wallets and significantly less likely to win...
David Montague
- Sep 17, 2021
- 2 min
The Cost of Friction Versus Security with New SCA Mandates
In Europe, digital retail payments were to become more secure and less susceptible to fraud with the introduction of SCA. Yet a new...
David Montague
- Sep 17, 2021
- 2 min
Keeping a Close Eye on the SCA Regulations Influencing the Global Payments Industry
The EU has set the stage with its SCA (Strong Consumer Authentication) regulations designed to make digital payments more secure. The...
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