Consulting Services

Need a fast and cost effective solution? Try one of our packaged service solutions.

Whether you need a quick fix, or to design a new product or service, we can show you how to maximize your resources. Going with The Fraud Practice gets you more than just a new fraud tool, you get a fraud solution tailored to your risks, that has been crafted from years of experience and our vast library of intellectual capital.

Risk & Fraud Consulting.
How to reduce risk and fraud without hurting sales.

Credit Consulting.
Selecting credit controls; understanding credit risks; accessing international credit.

Payment Consulting.
Adding payment types, going international, integrating new processors, process automation.

Risk & Fraud Consulting

FraudCheck – This is a one week fraud assessment we offer on a fixed price basis. In this engagement we will assess the effectiveness of your fraud solution and in a workshop type format, provide feedback and guidance on methods, techniques, tools, workflow and solutions to improve your results. At the conclusion of the engagement you will receive a document that outlines findings and recommendations.

General format is 1-2 days of historical data analysis, 1 day of process and workflow overview, 1-2 days on best practices, tools and solutions discussion.

Strategy Design – Typically a 2 to 3 week engagement offered on a time and material basis. The Fraud Practice, will define the rules and business process flow to manage fraud risk. This process includes the identification of any need to use third party tools and services to perform the required risk prevention checks. On request The Fraud Practice will engage third party vendors and perform qualification reviews, negotiate rates and SLAs.  This is an extensive document, that we have developed over years of experience in this space. At the end of this engagement you will have a complete fraud strategy.

General Consulting – Offered on a time and material basis. If you feel you have the expertise in house, and  would like to have a couple of conference calls to review plans, concepts, and to get some new ideas this approach will fulfill your needs.

• Monthly, Quarterly or Annual Fraud Strategy Reviews.
  Fast iterative reviews to reveal and fix holes and to implement improvements to fight against new threats.
• Solution Assessment.
  Find out how well you are doing with your strategies. Learn about ways to improve results.
  
• Solution Design.
  Designing strategies, rules processes and methods. Providing expertise in combating merchant fraud, consumer fraud and application fraud for merchants, issuers, acquirers and technology providers.
  

Sampling of Typical Engagements

• Design and implementation of merchant solutions for preventing consumer fraud.
• Design and implementation of acquirer solutions for preventing merchant fraud.
• Design and implementation of Identity Authentication Solutions for merchants, issuers and acquirers.
• Design and rollout of custom fraud products and solutions for merchants, issuers, acquirers and technology providers.

Credit Consulting

Education, Legal Support & ScoreCards.
Whether you need training for new staff, a review of best practices or a subject matter expert for legal cases, we have the resources to support your needs.

Solution Assessment.
Do you have the right data? Are you asking the right questions? Are you responsive enough to your customers?

Solution Design.
Trying to implement in a new country or automate your credit review process, we can help you implement your new solution faster and more efficiently.

Sampling of Typical Engagements

• Selecting the best solution providers; credit data providers, gateways, etc..
• Building a credit management strategy. When, how and how much...
• How to lower risk when granting risk internationally.
• Balancing credit controls to effectively manage customer behavior.

Payment Consulting

Problems with your processor?
Let us step in and help you resolve the problem. We speak their language, and know the competitive landscape, and understand how to find solutions that are a win-win for everyone.

What should you be paying for processing?
Find out if you have the best rates, and how you can lower them.

Solution Design.
We support efforts from implementing new payment types, going international, automating new payment processes to migrating to new processors.

Sampling of Typical Engagements

• Payment acceptance and processor recommendations.
• Solutions for accepting international payments.
• Design and rollout of alternative payment types such as PayPal and Google Checkout .
• Implementation of stored value, affinity and private label card programs.

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