WHITE PAPER
Is this Really a New User?
Detecting Fraud and Abuse at Account Opening
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About this White Paper:
Many fraud and abuse events begin at the account opening or creation event, but assessing risk at this stage is a difficult balance. At the very beginning of the customer life-cycle journey, there is a need to be mindful of any potential friction. While it is natural to lean towards user experience at this stage, any fraud or abuse that can be snuffed out at an early point in the customer journey saves operational and screening costs that would occur later on the path to an eventual order decline or, worse, a fraud loss.
The focus of this white paper is to discuss the different types of attacks and fraud that organizations face at the account opening event, as well as
strategies to mitigate both “hard” and “soft” attacks pertaining to automated screening and manual processes.
This White Paper is Sponsored By:
Ekata Inc., a Mastercard company, empowers businesses to enable frictionless experiences and combat fraud worldwide. Our identity verification solutions are powered by the Ekata Identity Engine, which combines sophisticated data science and machine learning to help businesses make quick and accurate risk decisions about their customers. Using Ekata’s solutions, businesses can validate customers’ identities and assess risk seamlessly and securely while preserving privacy. Our solutions empower more than 2,000 businesses and partners to combat cyberfraud and enable an inclusive, frictionless experience for customers in over 230 countries and territories.