It is that time of year again, the holidays are almost here, and merchants are finalizing their preparations for the holiday selling season. The holiday season not only brings increased traffic and sales volume, but also increased fraud attempts. Fraudsters know that organizations are often overwhelmed during the holiday rush and will try to get more fraudulent orders through during times of peak volume. For this reason, it is critical for merchants to have in place an effective fraud management strategy to catch fraud activity as early as possible.
To maximize your efficiency in converting good orders while catching fraud you should ensure you have good tools for performing authentication and verification in your manual review process. We would encourage you to have tools in place to perform authentication from different data sources to ensure you have maximum coverage. Three authentication techniques to consider include: reverse lookups, email authentication, and identity document verification.