ecommerce merchantfraud signals

In this session we first define different types of Merchant Fraud then address many signals high risk merchants may show while providing examples for each. This session additionally considers many different signals that can be present when using various anti-fraud tools.

The following intermediate courses require some basic knowledge or training on the subject matter to understand the course material.

  • Course synopsis. Fraudsters are just as likely to impersonate a legitimate merchant as they are to commit fraud against another merchant. This course is intended to provide a primer for individuals that work within sales or customer service in an acquirer, payment processor or aggregator institution. When dealing with merchants all of these entities must be vigilant to look for and spot suspicious merchants so they don't end up holding the losses from a fraudulent merchant. In this session you will learn about the many different signals that high risk merchants may show looking at factors such as their account activity, profile data, behavior and other signals that can be seen when using different anti-fraud tools.
  • what can you expect to get out of this course? (1) What are the three types of merchant fraud and how do they differ? (2) What are the general guidelines for identifying high risk merchants? (3) What signals in a merchant's profile or transactional patterns indicate high risk? (4) What sources can I use to verify a business is legitimate and who owns their web domain?
  • Training Objectives: (1) Gain a basic understanding of the ways merchants can commit fraud online. (2) Discuss the high risk behaviors that typical merchants don’t show. (3) Give examples of signals that are present with high risk merchants when using various point solution fraud tools.
  • Expected time to complete the course: 120 minutes (includes session tests and final exam) .
  • course access & availability. Restricted - In-House and Webinar. This course contains sensitive information and can only be taken by participants that have been approved by The Fraud Practice. This course is currently available online, and you may Enroll Now, but The Fraud Practice will have to verify your information before beginning the course lessons. Please provide your company email address when creating an account to register for this course to expedite the verification process.
  • Pricing & Online enrollment. Take this track online for only $140 by enrolling now.
  • we want 100% customer satisfaction. There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.
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did you

Card present (CP) versus card not present (CNP) transactions.

Consumer-present (CP) and consumer-not-present (CNP) are a spin on the credit-card industry's definition of payment transactions. The credit card industry describes purchases as being either “card-present” or “card-not-present.” The difference between the two is the presence of the physical card. If a merchant processes a transaction in which the consumer physically gives the card to process the order, the transaction is considered card-present. If the merchant doesn’t take physical possession of the card to process the order, such as in the case of a telephone order, it is considered a card-not-present transaction.  Our training courses will be talking about fraud from any payment type, but the concepts of card present and card not present still hold true; thus the reason for the generalization of the concept to CP and CNP. It is important to understand the fraud-prevention techniques used in the CP world do not translate to the CNP world. There are a number of books and training courses available for preventing fraud in the CP space, but very few resources for the CNP space. The specific payment options and fraud-prevention techniques discussed in these courses are designed specifically for the CNP space and will provide far better results for merchants in their CNP channels.


program overview

      • SCORM compliant
      • Available 24x7
      • Practice quizzes, progress tracking
      • Final Exams
      • Certificates of completion
      • Fast reliable online presentation
      • Easy to use and understand
        • Courses are broken down into 10 to 20 minute lessons to make it easier to find the time to complete the lessons with a busy schedule


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